Retours et remboursements | Ozenao

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the disable-admin-notices domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wp-cerber domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the insert-headers-and-footers domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the woocommerce-pdf-invoices-packing-slips domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the jetpack domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the woocommerce-gateway-paypal-express-checkout domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the woocommerce domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the wordpress-seo domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/ozenaocomu/www/wp-includes/functions.php on line 6121

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Retours et remboursements | Ozenao

Comment retourner une commande ?

Si vous souhaitez retourner une commande, contactez-nous à l’adresse : serviceclient@ozenao.com
Sachez que c’est la date de cet e-mail message envoyé qui fera foi pour appliquer le délai de rétractation.

Sous quelques jours, notre équipe vous informera par retour de mail de l’acceptation ou non de votre demande de retour. Si celle-ci est acceptée, vous recevrez la procédure de retour de marchandise.

Tout colis retourné sans accord préalable sera refusé.

Comment se faire rembourser une commande annulée ?

Dans le cas d’une demande d’annulation de commande ayant été acceptée par notre équipe, le remboursement de celle-ci sera effectué sous quelques jours.

Lors du retour de marchandise, les produits retournés sont vérifiés par notre service logistique. S’ils remplissent les critères préalables au remboursement, celui-ci sera effectué sous quelques jours.

Si vous avez réglé votre commande par carte de paiement, le remboursement sera crédité sur la carte qui a servi au moment de la commande sous quelques jours.